- a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. As of 16th of March some of exemption categories were added again. The same goes for Flying Blue reward tickets. Die Atemwegserkrankung COVID-19, die durch das neuartige Coronavirus verursacht wird, breitet sich weltweit aus. Ausgehend vom Corona-Crash im März 2020 hatten sich die Papiere von HelloFresh bis zu ihrem Höhepunkt fast vervierfacht, bei Delivery Hero fehlte zum Dreifachen des Wertes nicht viel. You can, Do you have a transfer at Amsterdam Airport Schiphol? ... Air France KLM. However, we will try to process your refund as soon as possible after receiving your request. Are you travelling to a country where a travel ban is issued? you did not request a special service (e.g. If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance. KLM: Existing bookings can be rebooked free of charge for travel until 30 June 2021. Travelling and Corona. • You can check your flight status or view your flight details in My Trip . Most likely, we’ve answered your question in our overview of frequently asked questions. It applies not only for travelers whose final destination is the Netherlands but also for travelers from Japan who are transferring in the Netherlands to other countries. KLM erweitert den Flugplan in Zeiten der Corona-Krise. The COVID-19 pandemic in Curaçao is part of the ongoing global viral pandemic of coronavirus disease 2019 (COVID-19), which was documented for the first time in Curaçao on 13 March 2020. Acht europäische Städte werden ab Amsterdam wieder täglich bedient. Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. Compare and book your KLM flights and view our special ticket deals and last minutes. If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic flights. We strongly advise you to wear a mask at the rest of the airport as well. This is any country that’s not on the EU list of safe countries . You can find these conditions in the confirmation e-mail you received after booking your flight. You have to show 2 test results: If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. Additionally, you are strongly advised to self-quarantine for a period of 10 days. Zahlreiche Flüge müssten abgesagt werden und Kurzarbeit sei unumgänglich, teilte das Unternehmen mit. Select country and language. Wegen der Auswirkungen der Corona-Krise auf den internationalen Luftverkehr streicht die niederländische Fluggesellschaft KLM bis zu 2000 Jobs. Please contact us in order to change your travel dates when your negative PCR test comes in too late. Is your new travel date 30 days before or after your original travel date? Make sure to check KLM TravelDoc shortly before departure for all measures that apply to your trip. Information About Corona Virus & Tanzania. Allerdings können Reisende von Lufthansa eine Ticketerstattung verlangen. Please note that a separate policy is in place for Brazil, as well as for KLM Package Deals , KLM Flight Bundle , and Flying Blue reward tickets . The health of employees and customers is paramount in all KLM decisions. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! We have already taken an unbelievable array of measures to cope with the crisis sparked by the coronavirus pandemic. April 2020 gebucht wurden. Option 1 Make sure to check the health requirements of the airports you’re travelling to and from, and transferring in, and follow the instructions at the airport. – as well as communal areas such as the galleys, carpets and lavatories. Please see details for booking from the link below. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. KLM cancels flights to Venice, Milan and Naples. Air France & KLM. Your NAAT test result should be in English, German, French, Italian, Portuguese, Spanish or Dutch. You can rebook at no additional costs within the same travel class (either Economy Class or Business Class). Please refer to below websites:  If the passenger is younger than 13 years. In Anbetracht der Entwicklung der COVID-19-Krise variieren diese Informationen jedoch je nach Standort und können sich kurzfristig und im Laufe der Zeit ändern. a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. The German embassy has already contacted us and recommended that the trip be cancelled. You will not have to pay a booking fee. You will find the latest entry regulations for your destination here. If your flight was cancelled by the airline, you can also request a cash refund. Beide Airlines erheben keine Gebühren auf Umbuchungen für Flüge, die am oder nach dem 22. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. Book a trip. Different policies are in place, depending on what your scheduled departure date was. We will process your request and send your travel voucher via e-mail within a couple of days. If you really need to travel, make sure to check the current travel advice and entry requirements of the country you’re travelling to on its government’s website. Your refund will only be processed after we receive all the information and documents needed. In an internal … Please contact them directly to request information on refund options. Make sure that all hand and check-in baggage comply with the baggage rules. You can view the COVID-19 NAAT or rapid test locations per country. Questions about your booking You can reach our Service Center from Monday to Sunday from 08:00 till 22:00 via phone and WhatsApp. You may use the full value of your original tickets for new tickets on KLM, Air France, Delta Air Lines, and Virgin Atlantic. If you cannot show these documents, you may be denied entry into the Netherlands. Flightright hilft bei Flugverspätung, Flugausfall und Ticketerstattung! The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. Bring enough spare face masks, paper handkerchiefs and hand sanitizer. Flugreisende erfahren hier wichtige Informationen. If your original flight is scheduled further in the future, we would very much appreciate if you could contact us closer to this date. Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. At Lufthansa, your safety is our top priority. Your test result: the test result must be negative. KLM und Air France bauen auf Corona-Testmöglichkeiten an Schweizer Flughäfen Für Fluggäste, die aus Hochrisikogebieten nach Amsterdam reisen, wird von der niederländischen Regierung seit dem 23. Your first and last name, as stated in your passport. Wegen der Corona-Pandemie heben deutlich weniger Flugzeuge ab. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. Das Robert-Koch-Institut meldet am Dienstag für ganz Sachsen eine Sieben-Tage-Inzidenz von 84. Name and contact information of the institute or laboratory that conducted the test. Airport Transport Service Company will operate “Exclusive Bus for Foreign Arrivals” for people entering Japan from Narita airport as from 16th December, 2020. In Leipzig dürfen von Montag an Museen, Galerien, Tierparks und Zoos wieder für Besucher öffnen. Es gilt eine landesweite Ausgangssperre zwischen 21 und 4.30 Uhr. We’re offering several rebooking and refund possibilities, please read below what applies to you. The Dutch government advises not to travel abroad up and until 15 May 2021 unless absolutely necessary. Discover further topics. Of course, we’re doing everything possible to assist you with your upcoming travel plans but waiting times at the KLM Customer Contact Centre might be long. You can change your booking anytime, but it would be especially helpful to us if you would do so before your original travel date. If you have any other questions or remarks, feel free to contact us. At that time, it was no longer possible to change the reservation. 36 talking about this. Die vom internationalen Hub-Verkehr besonders abhängige KLM leidet unter der verzögerten Corona-Erholung. Date and time the test was conducted: this must have been no more than 72 hours before arrival in The Netherlands. We recommend you inform yourself before departure about the current entry regulations of your destination country. Once in the air, our cabin crew works diligently to keep our planes clean. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! You can use your voucher to book a flight that takes place after the expiry date of the voucher. If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. If you’re not able to depart on your original date, you can also change your return flight to keep the initial duration of your stay. you have a KLM, Air France or Delta Air Lines ticket. Didn’t receive your boarding pass after checking in? If there is a travel ban for your destination, we’ll send you a cancellation message or an e-mail with all entry requirements as soon as possible. Diese Seite wurde zuletzt am 16. August 2020 stattfindet, kann ohne Gebühr zeitlich umgebucht werden (bis spätestens zum ursprünglichen Abflugdatum). This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. Language Selection Request a full cash refund or a refund in form of a travel voucher> . If you cannot show these documents, you may be denied entry into the Netherlands. https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html    Norway’s strict entry rules are extended. Flights to these 3 destinations will not resume until Friday, 3 April. As of 2nd of February 2021, the Netherlands reinstated the entry ban for travelers with permanent residence in Japan. KLM announced they would be cutting back on the hiring of new staff and external consultants, as well as delaying new projects. Refund and rebooking options differ depending on when the flight was booked and scheduled for departure. Beschränkungen im Land Alle Corona-Maßnahmen werden zunächst bis zum 20. That is why you will find the most important information about planning your journey here. You have to show 1 test result: Option 2 We are doing what we can to assist as many people as possible, as quickly as we can. Naples has joined Venice and Milan on KLM’s list of temporarily suspended flight destinations, following on from concerns related to the corona virus. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). Viselio; Standort marhaba Lounge ; Corona-Testraum für Transfer-Passagiere, neben Transit Hotel. Juni fertig sein. Diese Seite dient lediglich als rot… People in the categories, such as business travelers and students are allowed to enter the Netherlands for a short period of time with certain conditions. Worldwide, many countries are restricting travel on passenger flights. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. These restrictions are sometimes introduced at very short notice. Please go to the check-in desk at the airport where our staff will assist you. Are you travelling from The Netherlands? Enter your entire route if your trip includes transfers. Travel and corona. If you are travelling from a high-risk country, you have 2 options. Therefore, we would like to share some insight into the different steps that we are taking to guarantee that our flights continue to meet and exceed the highest standards of safety and hygiene. 25 talking about this. The Dutch health authorities as yet see no reason to erect a quarantine zone at Schiphol airport due to the outbreak of the new Coronavirus in China. KLM: Heb je een ticket geboekt met een gepland vertrek voor of op 31 maart 2021, dan kun je bij KLM de reisdatum wijzigen zonder dat je de wijzigingskosten hoeft te betalen. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . There are some exceptions to this general rule. Check this list of authorised COVID-19 test laboratories  in each of our current destinations This includes a list of COVID-19 test laboratories in Dubai �. Wenn Ihr Flug mit Lufthansa unabhängig von der Corona-Lage ausfällt oder stark verspätet ist, können Sie nach EU-Fluggastrechte-Verordnung Anspruch auf eine Entschädigung von 250 bis 600 Euro haben. Your refund will only be processed after we receive all the information/documents needed. Und so funktioniert es: Wählen Sie jetzt Ihr passendes Angebot und buchen Sie direkt nach Ihrer Buchung (am Tag der Buchung bis 20:00 Uhr) über unsere Service-Hotline unter + 49 (0)89 710 45 14 98, täglich von 09:00 - 20:00 Uhr den FLEXPLUS-Tarif zu Ihrer Buchung hinzu: . Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. Due to the outbreak of the coronavirus, KLM has temporarily suspended its flights to mainland China since the beginning of February. Not sure what your departure date was? According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. Airport Limousine Bus: “Exclusive Bus for Foreign Arrivals ". As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. private hired taxi service) needs to be made in advance. As it is busier than usual at the Service Centre, we would like to help passengers that depart within 72 hours first. You can use an unlimited number of vouchers as a payment method during online checkout to purchase a new ticket and/or extra options. *an Tagen mit KLM-Flügen (KL1952) bereits ab 05:00 Uhr geöffnet. Nur für Transfer-Passagiere, die zum Testen nicht in die Schweiz einreisen dürfen You can view the PCR or rapid test locations per country . And in the event that a passenger does begin to show symptoms, all of our flights are equipped with special Corona-kits and our crew is trained in containment measures. Airport parking information   From 4 May, KLM Royal Dutch Airlines will gradually begin restoring its European network. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. Delta Air Lines. You may change your travel dates without having to pay the change fee, as described in your ticket conditions. The wearing of face masks will be compulsory on all flights across the whole KLM network from 11 May. Dutch airline KLM is also not taking any additional measures as yet, the airline said in a statement to passengers on Wednesday morning. However, outside of the period mentioned above, a fare difference might apply. All relevant information for your trip at a glance. Der „digitale grüne Nachweis" soll Corona-Impfungen, aber auch Ergebnisse von zugelassenen PCR- und Schnelltests sowie überstandene Corona-Infektionen dokumentieren und am 1. Zur Begründung verwies KLM unter anderem auf das von den USA verhängte Einreiseverbot für Europäer. This strong focus on hygiene extends to our entire organization, including catering services. You will find the latest information for your destination, here. Read more about the PCR tests and rapid tests on the website of the Dutch government . View our full refund and rebook policies below. TeCOT (COVID-19 Testing Center for Overseas Travelers) provides online services for overseas travelers to find and request reservations at desired medical institutions which can conduct adequate medical tests such as a PCR testing.Please see more details from their website. View test locations in your country of residence or in another country>, View global rapid and NAAT test locations on the website of the Dutch authorities> , View global rapid and NAAT test locations on the website of SkyTeam> .

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